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  2. Frequently Asked Questions

Frequently Asked Questions

  • Where is the room where pets can stay?

    ■A total of 3 rooms in the annex, Azumaen, Japanese-style room 14 square meters and 18 square meters on the first floor
    ※From October 1, HeiContinue reading
  • Where do you eat?

    A dining hall will be set up around October.
    Until then, it is a meal in the room.
    More than 4 people will have a private dining hall.
  • Can I use a credit card?

    You can make a credit card payment on the official website or for reservations by phone.
    Please complete credit card payment on your personContinue reading
  • Can I use a private bath?

    Yes, you can use it.
    Reservations for one hour are accepted for guests staying.
    Rates are free of charge.
    Please ask by front desk or extensContinue reading
  • Can I use wifi?

    Main building rooms in the Main Building Azumasou, available in Annex 5 room.Please see the guide file in the room for the password.
    It is Continue reading
  • Is Azumasou barrier-free?

    The hotel has staircases of about two stories from the main entrance to the building of the guest room.
    There is no barrier-free correspondeContinue reading
  • How do I go until Azumasou

    ■Towards the car
    Enter Tohoku Chuo Expressway from Tohoku Chuo Expressway Tohoku Expressway, Fukushima JCT
    Yonezawa Chuo IC off from YonezawContinue reading
  • Is it possible to use the main public bath in the main building even when planning to stay in the annex?

    Yes, you can.Go out to the main building once and enter from the front door or from the back door of the building.
  • Is there a parking lot?

    We are located.We can accommodate 30 units behind the main building and 10 units at the entrance to the annex building.
  • What kind of amenities do you have?

    ■What is in the room
    Yukata (Yukata can be chosen also at the front desk)
    bath towel
    Toothbrush set
    Small bath towel
    EmulsioContinue reading
  • What time is the bathing time?

    As long as there is no special maintenance etc., it will be from 2:30 pm to 9:30 the next morning.
  • What time is check-in and check-out time?

    Basically check in is 15:00 and check out is 10:00.
  • Can children under the age of 1 stay?

    Yes, you can stay.
    Free of charge.
    The hot spring is a gentle hot water that can be used by babies.
    Please use a private bath.
  • Is smoking inside the facility?

    The hotel is smoke-free.
    There are 3 non-smoking rooms, otherwise it is a smoking room.
    All shared space such as banquet hall, lobby, hallwaContinue reading
  • How many banquet halls can accommodate?

    Maximum of 55 people.

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